# Payments

#### Payment Provider

We use **Stripe** as our payment provider for all card transactions.

At the moment, cryptocurrency payments are not supported. However, we plan to introduce crypto payment options in Q2.

#### What Happens If a Payment Fails?

If a payment attempt fails:

* The system will retry the payment automatically.
* We try to debit funds 3 times every 2 days, and if not successful – the user is switched to Start plan.

#### Are Payments Refundable?

All subscription payments are **non-refundable**, except where required by applicable law.

#### Are Taxes Included in the Price?

Prices listed for subscription plans **do not include applicable taxes**.\
Any required taxes (such as VAT) will be applied based on your billing location.